Terms and Conditions

Last Updated: February 2, 2025

These Terms and Conditions (“Terms”) govern your access to and use of the website, quote request forms, services, and communications provided by Panoramic Homes LLC d/b/a Panoramic Window Cleaning (“Company,” “we,” “us,” or “our”).

By accessing our website, submitting a quote request, booking a service, or otherwise interacting with us, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

1. Company Information

Panoramic Homes LLC
Doing Business As: Panoramic Window Cleaning
Location: Nashville, Tennessee, United States
Email: admin@panoramichomesllc.com

2. Interpretation and Definitions

For purposes of these Terms:

  • Company, “we,” “us,” or “our” refers to Panoramic Homes LLC d/b/a Panoramic Window Cleaning.

  • Service refers to our website, quote request forms, customer communications, and related offerings.

  • Website refers to panoramichomesllc.com and any associated landing pages or forms.

  • You refers to the individual or entity accessing our Website or using our Services.

3. Eligibility

By using our Website or Services, you represent that you are at least 18 years of age or have the legal authority to enter into this agreement.

4. Use of Website and Services

By accessing or using our Website or submitting your information through any form, you agree to comply with these Terms and all applicable laws.

Submitting a quote request does not guarantee service availability. Appointments are not confirmed until explicitly scheduled and accepted by the Company.

Quotes are estimates based on the information available at the time and may be adjusted based on actual site conditions, access limitations, scope changes, or additional services requested.

5. Communications Consent (Phone, Email, and Text)

By providing your contact information through our website, advertisements, quote forms, service agreements, phone calls, or any other interaction, you authorize Panoramic Window Cleaning to contact you for business-related purposes.

These communications may include:

  • Quote follow-ups and estimates

  • Scheduling and appointment confirmations

  • Service reminders

  • Post-service follow-ups

  • Maintenance reminders and recurring service notifications

  • Customer service responses

  • Occasional promotional or marketing offers

Communications may be sent via phone call, email, or SMS/text message.

Your consent to receive communications is not a condition of purchase.

6. SMS / Text Messaging Terms

By providing your phone number and consenting to receive text messages, you agree to receive SMS communications from Panoramic Window Cleaning.

Types of Messages

Text messages may include:

  • Quote and estimate follow-ups

  • Scheduling and appointment reminders

  • Service updates

  • Maintenance reminders

  • Recurring service notifications

  • Customer support responses

  • Occasional promotional communications

Message frequency varies depending on your interaction with us.

Automated Messaging

You understand that some text messages may be sent using automated technology.

Message and Data Rates

Message and data rates may apply. Please consult your wireless carrier for details regarding your plan and charges.

Opt-Out

You may opt out at any time by replying STOP to any message. After sending STOP, you may receive a one-time confirmation message. Once opted out, you will no longer receive SMS messages unless you re-subscribe.

Help

If you need assistance, you may reply HELP to any message or contact us at:
admin@panoramichomesllc.com

Carrier Disclaimer

SMS services may not be available on all carriers or devices. Delivery of messages is subject to your wireless provider’s network. We are not responsible for delayed or undelivered messages.

Privacy

We respect your privacy. Personal information collected through SMS communications will be handled in accordance with our Privacy Policy and applicable law. We do not sell or share your personal information with third parties for their own marketing purposes.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the content, policies, or practices of third-party websites and assume no liability for any loss or damage resulting from their use.

8. Intellectual Property

All content on our Website, including logos, branding, text, graphics, and materials, is the property of Panoramic Window Cleaning unless otherwise stated. You may not reproduce, distribute, or use any content without prior written permission.

9. Disclaimer of Warranties

Our Website and Services are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, either express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee that the Website will be uninterrupted, secure, error-free, or free from harmful components.

10. Limitation of Liability

To the maximum extent permitted by law, Panoramic Window Cleaning and its affiliates, employees, contractors, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or Services.

If liability is established, the Company’s total liability shall be limited to the amount paid by you for the specific service giving rise to the claim, or $100 USD if no payment was made.

Some jurisdictions do not allow certain limitations of liability. In such cases, liability will be limited to the fullest extent permitted by law.

11. Termination

We reserve the right to terminate or suspend access to our Website or Services at our discretion, without prior notice, if we believe these Terms have been violated or unlawful activity has occurred.

12. Governing Law

These Terms are governed by the laws of the State of Tennessee, United States, without regard to conflict of law principles.

13. Dispute Resolution

If you have a dispute or concern, you agree to first attempt to resolve the matter informally by contacting us at:

admin@panoramichomesllc.com

If informal resolution is unsuccessful, disputes may be resolved in a court of competent jurisdiction located in Tennessee unless otherwise required by law.

14. Severability and Waiver

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

Failure to enforce any right under these Terms shall not constitute a waiver of that right.

15. Changes to These Terms

We reserve the right to modify these Terms at any time. Updates will be posted with a revised “Last Updated” date. Continued use of our Website or Services after changes are posted constitutes acceptance of the revised Terms.

16. Contact Information

If you have any questions regarding these Terms and Conditions, please contact:

admin@panoramichomesllc.com